Customer Information

Qualy Air values the trust you place in us and recognizes the need for appropriate protection and management of the Personal Information you share with us. This privacy policy is designed to explain what information we may collect, how we use this information, and the choices you have regarding the use and retention of this information.

 

Consumer Privacy Rights

As a consumer, you have the right to know the categories of Personal Information that Qualy Air is collecting. You also have the right to request disclosure of the information collected about you by Qualy Air. By submitting a Verifiable Consumer Request, you may submit a request to disclose the personal data that Qualy Air has associated with you over the prior 12 months. Qualy Air will take reasonable steps to comply with this request as directed under the law.

 

Collecting Information

Qualy Air gathers customer information as needed to provide service and administer our business and for the commercial purpose of completing your order, tracking deliveries, tracking returns, delivering newsletters, tracking consumer preferences, and communicating offers on merchandise. When you purchase or order a product, subscribe to our newsletter, or a service we provide, we may request information, including your name, address, telephone number, email address, and credit card Information. In addition, our web server will automatically gather information about your visit to our site, including your browser type, what pages have been viewed, and the time of stay. This information is gathered from your computer, smartphone, or other computing device used to visit Qualy Air.

Upon submitting a verifiable consumer request, Qualy Air will provide you with specific pieces of personal information that we have collected about you. You may access, update or delete any personal information you submit to the website by submitting a verifiable consumer request using any of the contact points listed at the bottom of this privacy statement. We will respond to your request within a reasonable timeframe, not exceeding 45 days.

Qualy Air collects personal information, including the address, name, phone number, and email address of our users' friends, to provide our users with a Gift Certificate service. By submitting your friend's personal information, you are providing Qualy Air with the ability to send your friend a one-time email that delivers the gift certificate. If users choose to send their friends a gift certificate via mail, Qualy Air will send users' friends a one-time letter in the mail containing the gift certificate. Qualy Air stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at info@qualyair.com to request that we remove this information from our database.

 

Tracking Technologies

Qualy Air and our marketing partners, affiliates, analytics and online customer support providers use technologies such as cookies or similar technologies. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our shopping cart, to remember users' settings (e.g., language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Third parties with whom we partner to provide certain features on our site or display advertising based on your Web browsing activity, and we use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

 

Analytics / Log Files

Like most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you and to improve marketing, analytics, or site functionality.

 

Behavioral Targeting / Re-Targeting

We partner with a third party to either display advertising on our website or manage advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites to provide you with advertising based on your browsing activities and interests. If you wish not to have this information used to serve interest-based ads, you may opt-out at any time. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

 

What does Qualy Air do with this information?

We use the information you provide to process your order or provide you with a requested service, such as our online newsletter. It may also confirm and track your order and notify you of new products, events, and limited-time offers. We do not sell the personal information collected from you to any person, entity, or third party. Unless you expressly authorize it, the personal information collected from you will only be used to administer services, including management of your account and authorized transactions. Your personal data will not be sold or provided to unauthorized persons or entities.

You may receive periodic mailings from us on new products, services, and limited-time offers if you have provided us with your mailing address. However, you may opt-out of these mailings simply by contacting Qualy Air by phone or email or writing to us at our mailing address.

Qualy Air may contact you by phone regarding an order placed by you, information, or services you've requested. We may also contact you regarding upcoming events, sales, or new product introductions that may interest you. If you do not wish to receive phone contact, please inform us by phone, email, or in writing at our mailing address. Please note that Qualy Air will not share, rent or sell your telephone number to any other company or organization.

In certain situations, Qualy Air may be required to disclose personal data in response to lawful requests by public authorities. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites. Suppose Qualy Air is involved in a merger, acquisition, or sale of all or a portion of its assets. In that case, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information and any choices you may have regarding your personal information.

 

Service Providers

We use other third parties to provide credit card processing, shipping orders, consumer feedback, quality assurance, and the Live Chat function on our site. When you purchase a product or log in to Live Chat, we will share personal information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

 

Email

At Qualy Air, we do not share your email address with other companies or organizations. However, your email address may be used internally to conduct business, including confirming orders, answering questions, providing our newsletter as requested, and other customer-related services. You may opt out of receiving news and information by email simply by contacting us by email, phone, or in writing. In such instances, you will continue to receive email contact pertaining to any current or outstanding order you have with us.

Qualy Air may contain links to other websites not affiliated with Qualy Air, including websites of vendors and/or service providers. Qualy Air is not responsible for these other sites' privacy practices or content. We encourage you to be aware when you leave our site to read the privacy statements before providing information, as they may differ from ours.

 

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@qualyair.com

 

Social Media Widgets

Our website includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address and which page you visit on our site and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. The company's privacy policy governs your interactions with these Features.

 

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. If you wish to cancel your account or request that we no longer use your information to provide services, contact us at qualy@qualyair.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Security

Qualy Air internet transactions are conducted via secure server connections. This includes the transfer and receipt of your personal information. Our physical location is protected against loss, theft, or misuse of information via appropriate security measures as well. In addition, when a secure transmission needs to be made when sensitive information is being transmitted, Qualy Air uses SSL Encryption to ensure your credit card information is secure.

We follow generally accepted standards to protect the personal information submitted to us during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at qualy@qualyair.com.

 

Non-Discrimination Statement

Qualy Air respects privacy and your interest in controlling the use of your personal information. Qualy Air has an express policy that it will not discriminate against a consumer who exercises its rights under the Qualy Air Privacy Policy. Qualy Air will treat all consumers equally regardless of whether they have exercised their rights under this policy. Please do contact us if you believe you are receiving a different quality of goods, pricing or service because you exercised a right under this policy.

Suppose we decide to change our privacy policy. In that case, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you know what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page before the change becomes effective.

Don't hesitate to get in touch with us if you have an unresolved privacy or data use concern that we have not addressed satisfactorily.

 

Contact Information

Email: qualy@qualyair.com

Toll Free: +1（888）907-0705